What's the process from start to finish for fulfilment service?

Here’s a step-by-step breakdown of how AC55ID’s fulfillment service works for your merchandise:

1. Prepare Your Merchandise

   • As a paid Artist or Label account holder, package your merchandise (vinyl, apparel, etc.) and ship it to AC55ID’s dedicated fulfillment center.
   • You’ll receive detailed instructions on where and how to send your items.

2. Quality Check

   • Once your merchandise arrives at our fulfillment center, AC55ID performs a quality check to ensure all items meet the required standards for shipping.

3. Storage

   • Approved items are stored in your allocated space (up to 1 meter x 1 meter for EU customers or 39.37 inches x 39.37 inches for US customers).
   • You can keep using this space as long as there is available room. If space is full, you’ll need to wait until merchandise sells to free up more space.

4. Order Processing

   • When a customer places an order for your merchandise through AC55ID’s marketplace, our team handles all order processing, including picking, packing, and preparing it for shipment.

5. Shipping

   • AC55ID ships the merchandise directly to your fans worldwide. We offer flat-rate shipping to ensure a seamless delivery process.

6. Customer Service

   • AC55ID provides complimentary customer service to handle any issues related to orders, tracking, or returns, saving you time and effort.

7. Payments

   • All earnings from merchandise sales go directly to you, and you keep 100% of the profits (no commission fees).