I want to change the release date of my items, can I do this?

Modified on Fri, 24 Nov, 2023 at 11:17 AM

When you fill out a  form to submit Fulfilment service for either Merchandise or Vinyl Submission you will notice the release date section.


  • Dashboard > Fulfilment> Vinyl Submission / Merch Submission

  • From here, take a look at Section 2. Availability and the Release date selector.



We need time to receive your shipment and approve your fulfilment, so the earliest possible release date is ten days ahead. Your chosen release date determines when your merch/vinyl will launch on AC55ID's marketplace.


You might have observed the absence of an option to set a pre-order date. We recognise the significance of this feature for artists and labels wishing to pre-sale their items on marketplaces. Rest assured, we included this. Keep reading!


After we receive and process your package containing merch or vinyl and the status is changed to approved, we will send you an email offering you to edit your release date and include pre-order options. If you don't get back to us, we'll continue with the date we were given on your fulfilment form.


Please note we cannot edit the release date while your package is in pending status. You can find out more here about status updates.


If you have any questions, please don't hesitate to contact us.

 

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