Can I be Refunded for my reservation of an On Demand vinyl campaign?

Modified on Fri, 5 Jan at 2:48 PM

Thank you for being a valued member of the AC55ID community and for contributing to the realisation of artists' dreams through vinyl releases. 

Your support plays a crucial role in flourishing the electronic music community, making it a vibrant space for independent artists and labels. 

Unlike regular vinyl purchases, which are available as immediate stock; when you reserve and On Demand vinyl, your vinyl is shipped to you when the artists campaign has ended successfully and pressing process is complete.

Each time you reserve a vinyl, you're not just making a transaction; you're standing firmly behind an artist, demonstrating your unwavering support and belief in their creative project and helping them towards the success of their campaign. Your commitment is a driving force that makes the world a better place for independent artists, enabling them to bring their music to life through the medium of vinyl.

At AC55ID, we prioritise the protection of your reservations. Your support directly empowers artists on their journey towards vinyl pressing, and your patience will be rewarded with a copy of the vinyl upon the successful conclusion of the campaign

In the event that a campaign does not reach its goal, rest assured that your reservation will be fully refunded at the campaign end date.

If, for any reason, you need to request a refund before the campaign end date—whether due to accidental purchases or unauthorised transactions—our team is here to assist you. Contact us, and we'll promptly address your concerns.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article